Find support for some of life’s hardships and challenges.

Overview

Your mental and behavioral health are a big part of your overall well-being. Sometimes we need a little help to address the stressors in our life and to find comfort and contentment. These benefits and resources are here to help through a challenging time.

Support for your total well-being

Lyra, our Mental Health Hub

Our new mental health hub, powered by Lyra, provides a robust mental health care program to support you and your family. Receive personalized care options, book real-time appointments, learn and practice new life skills, and track and measure progress. (The Mental Health Hub replaces the Employee Assistance Program (EAP).) Lyra can help manage work life issues, with experts available to resolve emergencies, guide you through challenges and help you stay on top of your busy life. Support and guidance is also available for managers who may be concerned about a team member's wellbeing.

You choose the best way to get care – in-person, live video, live messaging or self-led. When you’d like an appointment, you can schedule one online quickly and easily and you’ll usually get an appointment within 24 – 48 hours.

You, your spouse or domestic partner and your dependent children under 26 each can access up to 16 visits during the year. If care is needed beyond 16 visits, and you are enrolled in one of our Anthem medical plans, you can continue care under the medical plan. Learn more about Lyra Health:

Ria

If you’re struggling with substance abuse and not sure where to turn, Anthem offers a support program called Ria, for telehealth alcohol treatment. The Ria program leverages technology and evidence-based care to deliver convenient, accessible and effective treatment for Alcohol Use Disorder. Call 866-619-8713, visit www.riahealth.com/anthembcbs or check out the Ria Brochure to learn more and to see if this is offered in your state. You must be enrolled in one of our Anthem medical plans to enroll in this program.

Rethink

Rethink is a behavioral health program that provides services, support and resources for neurodiverse children, neurodiverse associates, or leaders of neurodiverse associates with autism spectrum disorder, developmental delays, intellectual and learning disabilities, speech/language problems or ADD/ADHD.

Rethink services include:

  • 12 hours of consultations via phone or live chat with a dedicated board-certified behavior expert who is a master's or doctoral level clinician.
  • 24/7 access to behavioral health tools and resources, including:
    • How-to videos depicting behavior experts and educators teaching children skills.
    • On-demand web training.
    • Written lesson plans.
    • Printable materials.

There is no cost to you, your family members or other care team members who use Rethink.

When you're ready to learn more and get started, view the Rethink flyer and visit www.rethinkbenefits.com/hrblock (to enroll, use code: HRBLOCK). Also check out the testimonial video to hear about the success of the program from one of our very own associates.

  • After completing a brief form, you can schedule a consultation with a Rethink board certified behavior expert.
  • Access the Rethink Benefits App by downloading it from the Apple or Google Play store.

If you have any questions, contact Rethink Support at 800-714-9285 or email support@rethinkbenefits.com.