Support Programs

The following programs are included as part of your Anthem Medical Coverage:

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Your Anthem Nurse

An Anthem Nurse can help you or an eligible covered family member manage a complex or serious health condition. Based on your health care situation, an Anthem nurse may call or send a letter to offer support under this program. They will help you develop a care plan, monitor your health as well as schedule and prepare for appointments and tests with your physician. Here are some other ways they can help you achieve the highest quality of life:

• Provide information and answer questions about your diagnosis, health conditions or treatment plan to help you make informed decisions about your health care.
• Develop a personal action plan to help you improve your health status, reach your health goals and follow your doctor’s treatment plan.
• Assist in getting access to the health services/medications you need.
• Provide you with information about other health resources that may be beneficial for you or your family.

Livongo

Interested in getting some additional help to control your diabetes? Livongo provides ongoing support and resources, a glucometer and testing supplies, all at no cost to help better manage diabetes. Livongo is available to associates and adult dependents who are enrolled in the Anthem medical plan who have been diagnosed with type 1 or type 2 diabetes. Livongo will reach out to Anthem members who qualify for the program. For more information about Livongo, visit the Livongo website and use registration code HRBLOCK, or call 1-800-123-4567.

Omada Diabetes Prevention

Interested in a year-long weight loss plan to help you work toward a healthier life? Start your weight loss journey today by taking the Omada online quiz — and if you are eligible, you can participate in the program for free! 1 in 3 adults are pre-diabetic and of those, more than 8 in 10 don’t even know. Without taking action, many could develop type 2 diabetes within five years. (Source: www.cdc.gov/diabetes/prevention.)

To participate, you must be enrolled in an H&R Block Anthem medical plan and at risk for type 2 diabetes. If you qualify for the program, you will receive a digital scale, weekly online lessons, a professional health coach to support you in your weight-loss journey and involvement in a small peer group to keep you engaged.

Visit the Omada website to learn more about the program.

Digbi Health Weight Loss and Gut Health

Digbi Health provides a personalized plan to help with weight loss and inflammatory illness by using information from your gut microbiome and DNA. A coach will help develop a plan unique for you based on your individual health report. You’ll also have access to group coaching, live on-line yoga classes, stress management classes, digbi’s health community and more!

View the Digbi Health flyer and watch the overview video, then visit https://partners.digbihealth.com/hrb and fill out a quick questionnaire to get started. Be sure to watch the testimonial video to hear about the success of the program from one of our very own associates.

To be eligible for Digbi Health, you must be enrolled in our medical plan, at least 18 years old and meet one of the criteria below:

• BMI 25 – 30 with 1 or more co-morbidities: digestive disorder, sleep apnea, hypertension, pre-diabetes, type 2 diabetes, elevated cholesterol, polycystic ovary syndrome (PCOS), chronic pain, skin disorder; or
• BMI > 30; or
• BMI less than 25 and taking over-the-counter or prescription drugs for skin or digestive disorders.

With Health Advocate, you have access to a team of experienced Personal Health Advocates, who can assist you with coverage questions, medical claims and prescription drug issues. Health Advocate is there to connect you to the right care at the right time, and coordinate care among your physicians and medical institutions.